Shipping Policies

Shipping Policy

Shipping of orders from  www.tyajewellery.com is very safe, secure and hassle free and our products are insured during transit by an insurance company
Our courier partners are Blue Dart and Ecom Express. We will dispatch orders through one of these courier partners depending upon the availability of their service with regard to the shipping address.

Shipping Charges:

Shipping is FREE OF COST for all orders within a radius of 30 km from the TYA Jewellery, Kerala showrooms.
For other orders, shipping cost shall be communicated to the customer at the time of order based on the location of the customer.
Every order of our products placed through www.tyajewellery.com shall reach your doorstep in a tamper-proof packing and in good condition.

Delivery shall be made only to the identified person. Hence, the customer needs to enter the correct details of the consignee/recipient (as stated in their photo identification issued by the Government of India) including:

Name
Complete address
Pin code
Landmarks nearby
Contact number

At the time of delivery, the recipient will have to provide his/her government-issued proof of identity with photo (Passport, PAN Card, Driver’s License or Voters ID) to collect the product. The receiver is expected to cooperate with the agent by providing with original copies of identity proof for identification.

Delivery Location: Orders can be delivered only to the consignee/recipient’s residence or work location in India. The delivery of the orders cannot be done at public places like a mall, hotel, restaurant, hostel, or on the street. If the recipient is unavailable during the time of delivery, the courier partner will make two more attempts to deliver the product. In case the recipient is still not reachable/available, the product will be returned to our facility.

TYA Jewellery reserves the right to amend these terms and conditions at any time without prior notice.

Any disputes arising in respect of any transaction are subject to Chavakkad jurisdiction.